PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cockneydoll.com (the “Website”).

PERSONAL INFORMATION WE COLLECT

1.1. When you visit the Website, automatic collection of certain information about your device occurs (web browser information, IP address, time zone and some cookies installed on your device). As you browse the Website, information about individual web pages or products that you view, the websites or search terms which referred you to the Website and information about how you interact with the Website will be collected. Automatically collected information is “Device Information”.

1.2. Device information is collected using the following technologies:

1.2.1. “Cookies”, data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

1.2.2. “Log files” track actions occurring on the Website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

1.2.3. “Web beacons”, “Tags”, and “Pixels” are electronic files used to record information about how you browse the Website.

1.3. When you make/ attempt to make a purchase through the Website, we collect certain information from you; including: your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. This is the “Order Information”.

1.4. Email marketing: With your permission, we may send you emails about our store, new products and other updates. 

1.5. In this Privacy Policy, “Personal Information” refers to Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

2.1. Order Information collected is generally used to fulfil any orders placed through the Website (including processing payment information, arranging shipping and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services

2.2. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

3.1. Personal Information is shared with third parties to help use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Website -- read more about how Google uses Personal Information here: https://www.google.com/intl/en/policies/privacy/. Opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

3.2. Personal Information may also be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

4.1. European residents: the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us by email cockneydoll@outlook.com.

4.2. European residents: we are processing your information in order to fulfil contracts we might have with you (eg. an order made through the Website), or otherwise to pursue our legitimate business interests listed above. 

DATA RETENTION

5.1. Order information is retained for our records when placing an order (unless and until you ask us to delete this information).

CHANGES

6.1. This privacy policy may be occasionally updated in order to reflect changes to our practices or for other operational, legal or regulatory reasons.