DELIVERY & RETURNS
DELIVERY
Orders placed after 1.00 pm GMT will be shipped within 5 working days unless you are notified otherwise.
UK Delivery: £8.00 (DPD Next Working Day, Excludes Bank Holidays & Weekends).
Delivery to Ireland & Northern Ireland, the Highlands and islands will be made by DPD on a 'Two Day Service'.
Free UK delivery on orders over £500.
If you would like to ship your order to an address other than the address given on your account, we may contact you for further information.
RETURNS
Damaged items may be returned to us as long as we are notified within 14 days of receipt of the goods.
Before returning any goods you must complete a returns request; detailing item(s) to be returned, order number and reason for return. ALL returned items MUST be clearly labelled with the reason for return and the corresponding order number. If items are being returned from multiple orders, each individual item has to have the corresponding order number referenced, as this speeds up the return process. Goods must be returned in their original packaging where available.
If we still have the item in stock, a replacement of the same will be sent out with your next order. In the event that the item is sold out, your account will be credited accordingly.
SALE, CLEARANCE or PROMOTIONAL lines are subject to exclusion from returns procedures.
To return an item send us a message either by email, WhatsApp or using our store contact form, with the requested information. You'll receive an email notification once we've received and processed the return of your item(s).
Return postage costs are the responsibility of the customer unless otherwise agreed